Joya Spa Policies
Important information for you to know.
To make a reservation at Joya Spa or Joya Salon, please call (888) 627-3010.
Joya Spa and Salon are open daily from 8:30 a.m. – 7:00 p.m.
Please arrive a minimum of 30 minutes prior to the start time of your first treatment. Your appointment is reserved exclusively for you. In order to honor each guest’s experience, late arrivals will only receive time remaining of their appointment.
For your spa day, bring a bathing suit to enjoy the pool on the outdoor co-ed Joya Terrace.
We kindly request you give us four hours’ notice on any service cancellation or change. A 50% charge will be applied to appointments that are cancelled or changed within four hours of the treatment. Failure to arrive for a scheduled treatment will result in a charge equal to the full amount of the service.
We welcome those 16 years or older.
Each spa treatment room at Joya Spa features a portable music docking station. Bring your own favorite music selections or choose from three specialty programmed Joya Spa soundtracks.
A 20% service charge will be applied on all spa services based on the full treatment price.