Omni Hotel at Independence Park
401 CHESTNUT STREET
Philadelphia, Pennsylvania 19106

Hotel Policies

Important information for you to know
Omni Hotel at Independence Park lobby

CHECK-IN/CHECK OUT

Check-in: 3:00 p.m./Check-out: Noon

AGE REQUIREMENT POLICY

 You must be 21 years or older to rent a room at Omni Hotel at Independence Park. A valid photo ID is required upon check-in.

CHILDREN’S AGES

 A “child” is any person who is 17 years of age or younger. 

CASH PAYING GUESTS

 If you choose to pay with cash, a credit card on file will still be required to authorize the full cost of your stay. At check-in, you must pay for your full night’s stay plus an additional $50 refundable incidental deposit for precautionary measures. If you would like a mini bar key, the incidental refundable charge is $300. 

DEBIT CARD PAYMENT POLICY

The use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive tax, for all room nights plus $50 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon your bank, it may take 72 hours or longer to process your unused funds back to your account. 

CREDIT CARD AUTHORIZATION

For payment arrangements to a third-party credit card, please contact the hotel at (215) 925-0000.

EARLY DEPARTURE FEE

Omni Hotel at Independence Park does not have an early departure fee. If you booked through a third party and were to abandon the last day, you must call the third party that you booked through in order to receive credit for the last day.

PET POLICY

 Guests, who bring their furry friends, must have a valid credit card on file and will be required to sign a document accepting complete financial responsibility for any damage caused. Keep in mind, only pets weighing 25 lbs. and under are permitted at Omni Hotel at Independence Park. Each room with a pet will be charged a non-refundable cleaning fee of $50 per stay. In the event that your pet is the cause of guest complaints, the hotel will request that the pet guest seeks accommodations elsewhere.

GOOD NIGHT’S REST POLICY

 To ensure the comfort and enjoyment of all our guests the hotel enforces a Good Night’s Rest Policy. Only registered guests are permitted to enter guest room elevators or guest rooms after 10:30 p.m. All guests must be registered at check-in. If a disturbance is created, as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel, without a refund. These guidelines are in place to ensure every guest enjoys a peaceful and pleasant stay in our hotel. 

SMOKING POLICY

 If smoking violation occurs in a room, the guest will be charged a fee at the hotel’s discretion.

WELLNESS POLICY

Any use of Omni’s fitness centers, Fit Kits, Sleep Kits, or participation in off-site exercise classes or other programs offered by Omni (“Wellness Benefits”) is done at participant’s sole risk.  Omni shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from the use of the Wellness Benefits, regardless of whether it occurs as a result of Omni’s negligence.  If the participant chooses to use the Wellness Benefits, the participant hereby expressly waives any claim of liability - for personal/bodily injury or damages - which occurs to the participant or for any loss of or injury to person or property. This waiver is intended to be a complete release of any responsibility for personal injuries and/or property loss/damage sustained by any participant while on Omni’s premises or at off-site exercise classes, whether using exercise equipment or not.

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